Whilst we carry a drone with us to every job – it’s important to note that weather, safety and flight conditions must be taken into consideration.We will conduct all safety checks as per the Civil Aviation Safety Authority requirements and will only take to the skies if it is safe to do so.

Turbo 360 have moved to online digital deliveries of all client videos.Using the MediaZilla streaming service, you can stream your wedding video to any device – including use of the MediaZilla Apple TV app (Netflix style streaming).  You can also download your videos directly from the MediaZilla service which will allow you to keep a copy safe on your own systems and make copies for your family and friends.

Our video production turnaround time is between 6-8 weeks. Occasionally, we can deliver your video faster than this – but does depend on peak and off-peak times of year.

The retainer required upon booking is 20% of your chosen package.  Once your retainer payment has been received – we lock in the booking and the final payment is due prior to the wedding date (or we can setup a direct debit agreement if you would like to pay with instalments).

CANCELLATION POLICY:
The booking retainer of 20% is non-refundable.

POSTPONEMENT:
In the case you need to re-schedule your wedding day – we will attempt to reschedule to the new date at no additional charge, provided that no other exclusive contracts have been entered into for the revised date.

Absolutely! – we are fully licensed with APRA / AMCOS for you to choose your own music.  The conditions of this licence:  Your videos are not to be shared on social media and are for personal use only (you can share the password protected viewing link – but it cannot be publicly viewable due to music copyright restrictions).

Our packages INCLUDE travel to all locations within Australia!  What?? – Seriously!